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Contact Us

Questions, support, and eBASIS services.

Send a general inquiry or technical question below, or use our services form to explore BASIS and PoC solutions.

Contact Information

Three ways to reach the eBASIS team.

  1. N° 01

    General inquiry form / technical questions

    For general questions or technical assistance, please complete the form below.

    Go to the general inquiry form →

  2. N° 02

    Interested in eBASIS Services?

    Discover BASIS and PoC solutions for patient experience, outcomes measurement, quality improvement, and expert consultation.

    Please click here

  3. N° 03

    Telephone — weekdays 9 a.m. to 5 p.m. CST

    Speak with the eBASIS office for technical assistance, account questions, or to be routed to the right specialist.

    617-999-3109 →

Mailing Address

eBASIS, LLC
3416 Enterprise Drive
PO Box 72
Rowlett, TX 75030

Do not include any protected health information. These channels are for general inquiries only. For patient or clinical data questions, eBASIS will arrange a secure channel after initial contact.

General inquiries & technical support

General inquiry form / technical questions

Please provide your organization and contact details. Do not include protected health information.

Are you an existing eBASIS User? (required)

Do not include patient information, passwords, or protected health information.

For services and licensing, please use the eBASIS services form.